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Shipping & Returns

Free Shipping

We are happy to offer free shipping across our entire product line for customers in the United States.  Free shipping is valid only within the lower 48 states, Alaska and Hawaii.  Please see our delivery time section for details and for upgrading shipping speed if desired.

Shipping

We are able to ship to most locations within the United States and its protectorates.  As free shipping is valid only within the lower 48 states, Alaska and Hawaii, please contact us for a shipping price if you require delivery outside of these areas.

Order Processing Time 

Orders received by 2pm EST during a business day are shipped out of our warehouse on the same day the order is received.

Delivery Time

Order delivery time can vary from 1 - 7 business days depending on the shipping service used.  Generally, orders which are shipped with Free Shipping will be shipped in the least expensive manner available to us.  Sometimes this will be via a expedited service such as USPS Priority Mail or First Class Mail, other times this will be Fed Ex Ground or Fed Ex Smart Post which can take the full 7 business days to arrive dependent on your location.

If you would prefer to receive your shipment using a different delivery method, please contact us to make arrangements before placing your order.  Upgrading delivery service may result in an extra fee. 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.